B² Blog

The best place to find industry-leading advice from in-the-trenches marketing, advertising, and customer care experts.

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How To Leverage Social-First Customer Care 

Social media customer care is currently the rising star amongst consumers. In 2020 and 2021, businesses were forced to take note that their once tried-and-true customer care and customer service…
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The Importance of Customer Care

At B Squared, we’re big enough to handle your online customer service needs and small enough to care.

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