Mastering Social Media CX
The Step-by-Step Blueprint for Customer Experience Professionals
Perfect for customer experience professionals looking to take their program to the next level. Our step-by-step blueprint provides expert guidance for beefing up your social CX strategy, enhancing customer satisfaction and loyalty (and even revenue).
Creating Conversational Content That Connects
A 7-Lesson Mini Course for Social Media Professionals
This free course is designed to provide you with actionable insights, strategies, and techniques to create conversational content that connects with your social media audiences. Take one lesson a day and finish in a week, or knock it out all at once!