Services
At B Squared Media, we’re not only going to build you a campaign, we’re going to start a conversation with your customers. Here’s what we do.
Done-For-You Social Media Management
You don’t like Tweeting ten times a day? Analyzing Facebook engagement stats doesn’t give you goose bumps? Huh. So weird. Does for us. If the Blog, Tweet, Post, Pic, Like of it all makes you want to scream, cry or punch, consider letting us take over.
Done-For-You Paid Media Management
The decline of organic reach has sent businesses and marketers into a tailspin. Even heavy-hitter sites have seen a nearly 50% drop in social referral traffic to their websites. While there’s no one-size-fits-all solution to this problem, strategic advertising can help.
Done-For-You Online Customer Care Solutions
For most companies, your employees are only available during hours Monday through Friday, and there’s no one to keep an eye on things over the weekends, on holidays, or before or after-hours. That’s where B Squared Media comes in. Our customer care solutions take you beyond the reactiveness of “customer service” and applies proactive measures to meet your customers’ needs.
Done-For-You Chatbot Build & Management
If the term “artificial intelligence” makes you think of Will Smith and robots-gone-bad, we should chat. Our bots are totally loveable … and we promise they won’t try to overtake the world. Scout’s honor! In fact, our done-for-you chatbot services will remove overwhelm building out and automating much-needed tasks. From customer care, to lead generation, to content discovery, we’re here to make AI work for you!
Done-For-You Social Media Listening Services
Our done-for-you advanced listening services ensure your brand is gathering insightful qualitative and quantitative data around your industry. Not only can we track the sentiment around your brand, products or services, we can uncover key audience insights … like identifying who is talking about your brand and how powerful their conversations are. This is huge for things like customer care, but also in identifying influencers and brand ambassadors. Level-up your social media strategy with advanced listening from B Squared Media!
Done-For-You Training & Speaking
Brooke B. Sellas, our CEO, speaks regularly on how your business should get the conversation started (in other words, how to #ThinkConversation, not campaign). She was also an adjunct at Baruch College in NYC for two years, lecturing on consumer behavior and customization & personalization of the offer. If you’re in need of a social media speaker at your next event, consider booking Brooke!
Not sure what you need? No worries!
That’s what we’re here for. There are three easy ways to figure that out:
- Take a spin on our testimonials page to see what real, live, in-the-trenches clients have to say about our work.
- Go fill out our contact form and give us a little taste of what you’re looking for. Not sure? Ask a bah-zillion questions (okay, maybe not that many) and we’ll get back to you with some answers.
- Fill out a request for a 30-minute FREE conversation. We’ll ask you some questions, give you some ideas, and go from there. Don’t worry, there’s no commitment. And if our prices don’t fit within your budget, we’ll be happy to recommend you to someone who does. Scout’s Honor.