Blog » Marketing » Metrics » How To Perform A Click Audit [Updated 2025]

How To Perform A Click Audit [Updated 2025]

how to perform a click audit

Does this sound familiar? You check your social media stats and see lots of followers and likes. But then you look at your website traffic or sales and see nothing.

It’s because the “vanity metrics” you follow are lying. You need a click audit to determine which followers are genuinely interested in your brand.

Building a loyal audience that actually buys from you is what matters. A click audit goes deeper than regular analytics. It helps you stop chasing numbers that don’t matter and start making real connections with people.

You will learn what makes your audience click and what you need to do to succeed.

The best brands today don’t have the most followers. They have the most loyal and active communities. The secret to building that kind of community is knowing what makes your audience click.

Why Your Follower Count Is Fooling You

Let’s get real.

I see brands repeatedly obsessing over follower growth, celebrating when they hit those milestone numbers. But, here’s what I’ve learned after working with hundreds of brands: a smaller, engaged audience will always outperform a large, disinterested one.

Think about it this way. Would you rather have 10,000 followers, but only 50 people clicking through to your website, or 2,000 followers with 500 of them actively engaging with your content and visiting your site? The math is pretty clear, right?

The problem with vanity metrics is that they make us feel good without actually moving the needle on business goals.

Likes are easy to get; post a cute dog photo or a trending meme, and watch those hearts roll in. But those same people who double-tapped your meme? They’re unlikely to buy your product or recommend your service to their friends.

True loyalty is built on value, not entertainment.

And that’s exactly what a social media click audit helps you identify.

What Is a Social Media Click Audit (And Why Do You Need One)?

A social media click audit is exactly what it sounds like: a deep dive into your social media analytics to understand what content is actually driving clicks, not just likes or shares.

It’s about identifying the posts that compel your audience to take action; whether that’s visiting your website, signing up for your newsletter, or making a purchase.

But here’s where it gets interesting.

A click audit isn’t just about the numbers. It’s about understanding the psychology behind those clicks.

  • Which topics resonate with your audience?
  • What formats work best?
  • Which calls-to-action actually motivate people to move from passive scrolling to active engagement?

When you understand these patterns, you can create more content that drives real business results.

You’ll stop wasting time on content that looks good on paper but doesn’t move the needle, and start focusing on what actually matters: building relationships with people who care about your brand.

The Four Pillars of Effective Social Media Click Audits

Before we dive into platform specifics, let’s talk about what makes a click audit actually useful:

  1. Consistency tracking – Look at patterns over time, not just one-off viral posts.
  2. Context consideration – Factor in seasonal trends, industry events, and current events.
  3. Content categorization – Group your posts by type (educational, promotional, entertaining, behind-the-scenes).
  4. Conversion correlation – Connect clicks to actual business outcomes like sales or signups.

These pillars ensure you’re getting actionable insights, not just pretty charts.

How to Perform a Social Media Click Audit By Platform:

The good news? Every major social media platform now offers native analytics that make click auditing easier than ever.

Gone are the days of manually tracking everything in Excel spreadsheets (though I definitely remember those days!). Here’s how to get started with each platform.

Facebook Click Audit Steps:

  1. Open Insights
    • Log in to Facebook, go to your Page, and open Professional dashboard → Insights.
    • Set the date range you want to analyze.
  2. Go to Content
    • In Insights, open Content to see all organic posts in a table view.
  3. Show the right columns
    • Make sure the table includes Link clicks, Reach, Reactions, Comments, Shares.
    • If needed, add these columns from the column selector.
  4. Choose your primary metric
    • Use Link clicks as the main KPI for this audit.
    • Avoid “Clicks (all)” since it includes non-link interactions.
  5. Sort to find top performers
    • Sort the table by Link clicks (highest to lowest) to surface your best traffic-driving posts.
  6. Export your data
    • Click ‘Export’ to download a CSV file of post-level data for in-depth analysis.
  7. Create simple audit metrics (in your spreadsheet)
    • Engagement rate (ER) = (Reactions + Comments + Shares) ÷ Reach × 100
    • CTR proxy (organic) = Link clicks ÷ Reach × 100
    • Add both as new columns so you can compare posts apples-to-apples.
  8. Segment by format
    • Tag each post with a format bucket: Video, Image, Carousel, Text-only, Link preview, Poll.
    • Compare which formats drive the most link clicks and the best CTR proxy.
  9. Group by topic and CTA
    • Add columns for Topic and CTA (for example: “Download,” “Read more,” “Register,” “Shop”).
    • Identify which topics and CTAs consistently earn the most Link clicks.
  10. Review timing
    • Add Day of week and Hour posted columns from the post timestamp.
    • Look for patterns in when high-click posts were published.
  11. Spot-check outliers
    • Open a few top and bottom posts on your Page to verify the context and creative.
    • Confirm that Link clicks align with what you expect from the visuals and copy.
  12. Build takeaways
    • List 3–5 do more of these patterns (for example: “Short videos with benefit-first headline + ‘Read more’ CTA”).
    • List 3–5 do less of these patterns (for example: “Text-only reminders without a clear CTA”).
  13. Operationalize
    • Turn your findings into posting guidelines: recommended formats, topics, CTAs, and posting windows.
    • Add UTM parameters to all future links so you can validate results in analytics tools.
  14. Review Audience Demographics
    • In Insights, open Audience to review age, gender, and location for the people who follow and engage with your Page.
    • Confirm that high-click content aligns with your target audience. If not, adjust your topics, creative, and CTAs accordingly.

Instagram Click Audit Steps

  1. Access Your Analytics: To access Instagram’s native analytics, you must have an Instagram Business or Creator account. Log into your account and tap on “Professional Dashboard” at the top of your profile page.
  2. Go to the “Insights” Section: From the Professional Dashboard, tap on “Insights.” This provides a high-level overview of your account’s performance.
  3. Analyze Individual Post Insights: For a post-level audit, navigate to “Content You’ve Shared” within the Insights section. Tap on a specific post you want to analyze, then tap “View Insights” below the post image.
  4. Identify Key Metrics: In the post-specific insights, you can find metrics that are crucial for a click audit:
    • Profile Visits: The number of times people visited your profile after seeing that specific post. A high number here indicates your post successfully generated curiosity.
    • Website Taps: This is the most direct metric for a click audit. It shows how many times people tapped the link in your bio. (Note: Instagram does not provide per-post link clicks since links are only in the bio and Stories.)
    • Reach: The number of unique accounts that saw your post.
    • Engagement: The total number of interactions, including likes, comments, and saves.
  5. Audit Stories for Link Clicks:
    • Go to your Stories archive and select a Story with a link sticker.
    • Tap on the “Seen by” icon in the bottom-left corner to open the analytics.
    • Look for the “Link Clicks” metric. This will show you exactly how many people clicked the link in that specific Story.
  6. Analyze and Look for Trends:
    • Compare Post Formats: Since you can’t get per-post link clicks for feed posts, use Website Taps from your Profile Insights as a proxy. Compare which post formats (e.g., Reels, Carousels, photos) consistently lead to more profile visits and website taps.
    • Use UTM Parameters: This is the most effective way to track traffic from individual Instagram posts. Add a unique UTM parameter to the link in your bio for each new campaign or important post. Then, analyze this data in your website’s analytics platform (like Google Analytics) to see which Instagram posts are driving traffic and conversions.
  7. Review Audience Demographics: Go to the “Total Followers” section of your Insights to understand the age, gender, and top locations of your followers. This helps you determine if your content is reaching and resonating with your intended audience.

LinkedIn Click Audit Steps

  1. Access Your Analytics:
    • For Company Pages: Log in to your LinkedIn account and go to your Company Page. On the admin dashboard, click the “Analytics” tab, then select “Content.”
    • For Personal Profiles: Go to your profile. Near the top, you should see an “Analytics” section with “Post impressions.” Click on “Show all analytics” to see a combined view of your content performance.
  2. Identify Key Metrics: In the Content Analytics dashboard, you will find a table or a list of your posts with their performance data. Focus on these key metrics for your audit:
    • Clicks: This is the most direct metric for a click audit. LinkedIn’s native analytics defines “Clicks” as any click on the post that is not a like, comment, or share. It includes clicks on your profile, the company name, or, most importantly, any link you’ve included in the post.
    • Engagement Rate: This is a crucial metric that measures how much your content is resonating with the people who see it. A high engagement rate indicates that your post is highly relevant to your audience.
    • Impressions: This metric shows the number of times your post was displayed on someone’s screen.
    • Video Views: If your post included a video, this metric shows how many times it was played for at least three seconds.
  3. Export Your Data: For a more detailed analysis, look for an “Export” button in the analytics dashboard. This will allow you to download a CSV file of your post data for a specific time frame.
  4. Analyze and Look for Trends:
    • Sort by Clicks: In your exported data, sort the posts by the “Clicks” column to see which ones performed best at driving action.
    • Cross-Reference Metrics: A post with a high number of clicks and a high engagement rate is a strong signal that you’ve created content that is highly relevant and valuable to your audience.
    • Examine Top-Performing Posts: Identify common characteristics among your most successful posts.
      • What topics or themes did they cover?
      • What was the content format (e.g., text-only, a link post, a video, a document carousel)?
      • What was the call-to-action (CTA)?
      • When was the post published? (Compare this to your audience’s most active times).
  5. Review Audience Demographics: In your analytics dashboard, go to the “Followers” tab to view demographic information about your audience, such as their job function, industry, company size, and location. Compare these to your target audience to ensure your content is reaching the right people.

Building Your Loyal Audience Strategy

Here’s where the magic happens.

Once you understand what drives clicks from your audience, you can start building a content strategy that attracts and retains loyal followers.

Focus on creating content that provides genuine value. Educational posts, behind-the-scenes content, and industry insights tend to attract engaged audiences who are interested in more than just entertainment.

Develop content series or themes that encourage ongoing engagement.

When followers know they can consistently find valuable information from your brand, they’re more likely to actively seek out and engage with your content.

Don’t be afraid to let your vanity metrics dip while you focus on building genuine relationships. It might feel uncomfortable at first, but the long-term results are worth it.

The bottom line? A social media click audit isn’t just about understanding your analytics; it’s about understanding your audience.

When you know what makes your followers click, you can create more content that builds genuine relationships and drives real business results.

Stop chasing vanity metrics and start building a community of people who actually care about your brand. Trust me, your bottom line will thank you.

The Five Most Common Social Media Click Audit Mistakes

I’ve seen brands make the same mistakes over and over again when conducting click audits. Here are the big ones to avoid:

  1. Focusing only on recent data: Look at trends over time, at least 3-6 months of data, to get a complete picture of what works.
  2. Ignoring low-performing content: Sometimes the posts that don’t get clicks can teach you just as much as the ones that do.
  3. Not considering external factors: Seasonal trends, industry events, and current events can all impact your click-through rates.
  4. Comparing apples to oranges: Different types of content serve different purposes; don’t expect a brand awareness post to drive the same click-through rate as a product announcement.
  5. Obsessing over industry benchmarks: Your own improvement trends matter more than how you stack up against competitors.

Frequently Asked Questions About Social Media Click Audits

Q: How often should I perform a social media click audit?

A: I recommend conducting a comprehensive click audit monthly, with quick check-ins weekly. This keeps you agile enough to adjust your strategy based on what’s working, while providing you with enough data to identify meaningful trends.

Q: What if my click-through rates are consistently low?

A: Low click-through rates aren’t necessarily bad – it depends on your goals and industry. Focus on improving the quality of your calls-to-action, making sure your content provides clear value, and ensuring you’re reaching the right audience rather than just a large audience.

Q: Should I stop creating entertaining content altogether?

A: Absolutely not! Entertainment has its place in a balanced content strategy. The key is ensuring that entertaining content aligns with your brand values and serves a purpose beyond just getting likes. Use the 80/20 rule: 80% valuable, educational content, and 20% entertaining content that still reflects your brand personality.

Q: What’s a good click-through rate for social media?

A: Click-through rates vary widely by platform and industry. Facebook typically sees rates around 0.9%, Instagram around 0.5%, and LinkedIn can be higher at 2-3%. But honestly? Focus more on your own trends and improvements rather than industry benchmarks. Consistent growth in your own metrics is more valuable than hitting arbitrary industry standards.

The following two tabs change content below.
Avatar
Brooke B. Sellas is an award-winning Customer Marketing Strategist and the CEO & Founder of B Squared Media. Her book, Conversations That Connect has been recognized nationally and is required reading for a Customer Experience class at NSU. Brooke's influence in digital marketing is not just about her accomplishments but also about her unwavering commitment to elevating the industry standard of digital customer experience and customer marketing.
Avatar

Latest posts by Brooke B. Sellas (See All)

Social Care Weekly

Written by award-winning strategist Brooke Sellas, this weekly 5-minute power-up will help you turn social interactions into loyalty, retention, and revenue.

Category: Marketing, Metrics
Tags: analytics, marketing metrics, metrics, , , Sprout Social

Social Care Weekly

Written by award-winning strategist Brooke Sellas, this weekly 5-minute power-up will help you turn social interactions into loyalty, retention, and revenue.

Share this article:
You might also like…
Sidebar Founding Member Badge
sidebar banner badge
Share
Tweet
Pin
Share
Email