Have you ever wondered if you give your Social Media Manager enough time and space to do their job well? If you answered yes, read on.
Helping companies around the globe
Helping companies around the globe
connect converse convert
with modern social media services
Think Conversation,
Not Campaign.™
At B Squared Media, we’ve helped startups and billion-dollar brands alike connect with the online communities that discuss, influence, and buy from their brands. Like all meaningful connections, it starts with genuine conversations – knowing how to listen, share feelings, and offer opinions (yes, even as a company!) – that build relationships and lead to effective social media management and customer care.
We are
We are
We’re here to help you with:
Social Media Management Services
Harness the power of social media and grow your online audiences.
Paid Media Management Services
Turn paid clicks into customers and gain traffic & leads with online ads.
Social Media Customer Care
Proactively meet your customers’ needs & improve customer experience (CX).
Book Brooke Sellas for Training or Speaking
Receive a custom-tailored talk or training for your specific needs and budget.
We offer our clients:
Growth.
Are your online efforts truly driving business results? With B Squared Media, you won’t have to guess.
With special skills in content, customer care, advertising, analytics, and more, our team members are ready (and excited!) to watch you thrive.
Data & Analytics.
Each of our services ensure you are gathering insightful qualitative and quantitative data around your industry, brand, and competitors.
Our team will work with yours to put important metrics & insights to use and help you make better data-driven decisions.
Peace of Mind.
We view all of our clients as partners; our team becomes your team.
And since our team is available to you seven days a week (weekends and holidays included!) for many of our services, you can rest assured your online assets are always in good hands.
Proven Results.
Whether it is 12x return on ad spend, responding to social mentions in under ten minutes, or delivering meaningful conversations with online communities, we’ve made it happen for our partners.
Our diverse set of clients have a vast array of needs, allowing us to easily create a plan to ensure your own key performance indicators are met.
Emails worth opening.
Receive our quarterly newsletter, From Lost to Loyal: How to Make It Right When CX Goes Wrong, fresh from the social sphere and full of social swag, delivered to your inbox.
B² Blog
The best place to find industry-leading advice from in-the-trenches experts.
How To Use Social Media Automation & Remain Authentic
We’re laying the groundwork for a well-balanced social media automation strategy all while remaining authentic.
How To Find A Social Media Agency
It can be tough to keep up with all of the latest trends in every area of your business. That’s where a social media agency comes in.
Slow Response Times Are Killing Your CX
Slow response times are the most frustrating fail of customer care. See why they hurt your bottom line and how to improve them quickly.
B Squared Media Announces the Release of Book Conversations That Connect
Brooke Sellas has launched her very first book all about social media listening and customer care, Conversations That Connect! It features thirteen information-packed chapters and a range of resources that will help business owners seize the opportunities associated with the digital customer journey.
Say Hello!
A simple hello can lead to a million things, and we LOVE having conversations with new peeps!
