Ever wonder how to best leverage social media and PPC for maximum impact? Don’t worry. We’ve got you covered.
Helping companies around the globe
connect converse convert
with modern social media services
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Helping companies around the globe
connect converse convert
with modern social media services
Think Conversation,
Not Campaign.™
At B Squared Media, we’ve helped startups and billion-dollar brands alike connect with the online communities that discuss, influence, and buy from their brands. Like all meaningful connections, it starts with genuine conversations – knowing how to listen, share feelings, and offer opinions (yes, even as a company!) – that build relationships and lead to effective social media management and customer care.
Social Media Customer Care
Proactively meet your customers’ needs & improve customer experience (CX).
Social Media Listening Services
Listen to what your audience, communities, and customers are saying.
Social Media Management Services
Harness the power of social media and grow your online audiences.
Paid Media Management Services
Turn paid clicks into customers and gain traffic & leads with online ads.
We offer our clients:
White-Glove Service.
Smaller agencies, like our boutique operation, are more agile than 1000-person agencies.
Personalized attention means we choose to work with fewer, like-minded clients so we can fully dedicate our brain trust to each project.
Data & Analytics.
Each of our services ensure you are gathering insightful qualitative and quantitative data around your industry, brand, and competitors.
Our team will work with yours to put important metrics & insights to use and help you make better data-driven decisions.
Peace of Mind.
We view all of our clients as partners; our team becomes your team.
And since our team is available to you seven days a week (weekends and holidays included!) for many of our services, you can rest assured your online assets are always in good hands.
Proven Results.
Whether it is 12x return on ad spend, responding to social mentions in under ten minutes, or delivering meaningful conversations with online communities, we’ve made it happen for our partners.
Our diverse set of clients have a vast array of needs, allowing us to easily create a plan to ensure your own key performance indicators are met.
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Emails worth opening.
Receive our quarterly newsletter, From Lost to Loyal: How to Make It Right When CX Goes Wrong, fresh from the social sphere and full of social swag, delivered to your inbox.
B² Blog
The best place to find industry-leading advice from in-the-trenches experts.
Manage Your Brand’s Online Reputation in 2023 Using Social Listening
In order to manage your brand’s online reputation in 2023, social listening is an indispensable tool. By monitoring the conversations taking place around their brand, marketers can quickly detect any negative sentiment and seek to address it before it has time to spread. By following the steps outlined in this article, you’ll be well on your way to mastering social listening and reaping all the benefits that come with it.
2022 State Of Social Media Customer Care Report
Read a quick summary of our inaugural State of Social Media Customer Care Report, OR, download the full version.
Social Media Trends Coming In 2023
In 2022, we saw an increased focus on user privacy and data security, a shift to more short-form content, and increased reliance on AI technology. Here are the social media media trends we see coming in 2023.
This Is The Most Neglected Social Media Marketing Metric
The MOST neglected social media marketing metric is ROC. Without measuring it, most brands’ social media strategies are set up for failure.
Say Hello!
A simple hello can lead to a million things, and we LOVE having conversations with new peeps!
