Unlock the Power of Social Intelligence with Social Media Listening.
Your customers are constantly voicing their preferences, opinions, and experiences.
The question is, are you tuned in?
Harness the pulse of ‘social media intelligence’ to lead your brand to success.
Move Beyond Monitoring. Dive into Proactive Social Listening.
Traditional social media monitoring is just scratching the surface.
Our Social Media Listening Services empower you to:
- Spot vital business insights that are often overlooked.
- Understand your audience more deeply as they journey towards online purchases.
- Leverage rich social intelligence to offer exceptional customer support, gauge brand sentiment, and extract anecdotal insights.
Why Embrace Social Listening?
✔ It addresses marketer’s key queries about audience behavior and preferences.
✔ It acts as the world’s most extensive, unbiased “focus group” for your brand.
✔ Conversations about your brand are taking place everywhere, both visibly and behind the scenes. Are you a part of it? Would you know if you weren’t?
✔ It’s not just a marketing tool. From product development to selecting new store locations, social listening offers valuable insights.
Discover the Unheard. Make Informed Decisions.
Social listening is more than just a marketing tool. It has revolutionized how we work with clients to approach R&D, design products, update packaging, and even decide on physical store locations.
Are You Ready to Lead with Data-Driven Insights?
Stay ahead in the dynamic digital age. Dive into the world of social listening with B Squared Media and let your brand conversations show just how much you care.
8 Suggested Ways To Use Our Social Listening Services:
Audience Analysis: Examine your audience preferences to enhance marketing strategy and inform business planning.
Customer Feedback: Track conversations concerning your brand to illuminate consumer attitudes and gain visibility into customer experience (CX).
Consumer Research: Spotlight vital audience demographics, including age, gender, geographic location and device usage, to better understand and reach consumers.
Influencer Recognition: Identify influencers and industry thought leaders based on their following or how their posts impact action to cultivate brand advocates.
Sentiment Research: Optimize brand positioning by exploring customer feelings and opinions on specific topics, products, competitors and more.
Campaign Analysis: Capture audience reactions to your marketing campaigns quickly and create succinct reports to measure success.
Competitor Comparison: Identify industry gaps, track share of voice and understand consumer attitudes toward your competitors to uncover business opportunities.
Trend Identification: Track consumer behavior as it relates to specific, brand-adjacent topics to stay up to date with trends in your industry.
Sources We Can “Listen” In On
Excellent conversations start with listening, and our social media listening services will “listen” across digital channels – 365 days a year – to go deeper and help inform your overall business decisions. Working with your unique goals in mind, we will analyze conversational data on social media channels, Reddit, and the web.
To learn more about our social media listening management services, book a free consultation with our Founder & CEO, Brooke B. Sellas.