Brooke Sellas has launched her very first book all about social media listening and customer care, Conversations That Connect! It features thirteen information-packed chapters and a range of resources that will help business owners seize the opportunities associated with the digital customer journey.
Helping companies around the globe
Helping companies around the globe
connect converse convert
with modern social media services
Think Conversation,
Not Campaign.™
At B Squared Media, we’ve helped startups and billion-dollar brands alike connect with the online communities that discuss, influence, and buy from their brands. Like all meaningful connections, it starts with genuine conversations – knowing how to listen, share feelings, and offer opinions (yes, even as a company!) – that build relationships and lead to effective social media management and customer care.
We are
We are
We’re here to help you with:
Social Media Management Services
Harness the power of social media and grow your online audiences.
Paid Media Management Services
Turn paid clicks into customers and gain traffic & leads with online ads.
Social Media Customer Care
Proactively meet your customers’ needs & improve customer experience (CX).
Book Brooke Sellas for Training or Speaking
Receive a custom-tailored talk or training for your specific needs and budget.
We offer our clients:
Growth.
Are your online efforts truly driving business results? With B Squared Media, you won’t have to guess.
With special skills in content, customer care, advertising, analytics, and more, our team members are ready (and excited!) to watch you thrive.
Data & Analytics.
Each of our services ensure you are gathering insightful qualitative and quantitative data around your industry, brand, and competitors.
Our team will work with yours to put important metrics & insights to use and help you make better data-driven decisions.
Peace of Mind.
We view all of our clients as partners; our team becomes your team.
And since our team is available to you seven days a week (weekends and holidays included!) for many of our services, you can rest assured your online assets are always in good hands.
Proven Results.
Whether it is 12x return on ad spend, responding to social mentions in under ten minutes, or delivering meaningful conversations with online communities, we’ve made it happen for our partners.
Our diverse set of clients have a vast array of needs, allowing us to easily create a plan to ensure your own key performance indicators are met.
Emails worth opening.
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B² Blog
The best place to find industry-leading advice from in-the-trenches experts.
How To Start A Blog For Your Business
You read blog, you love blogs, and you want one for your business. But where do you even begin crafting a blog for your business? There are a few key steps involved in starting a blog. We’ve outlined the basics for you in our latest blog.
The Little Black Book Of Customer Experience Management Definitions
If you want to be successful with your customers’ journey, knowing these customer experience management definitions will help.
Top 12 Skills You Need To Be A Social Media Manager
You live, eat, breathe social media. You’re creative and always stay on top of the latest social media trends. So, you may be wondering… do you have the skills you need to be a social media manager?
How To Create A Blog Worth Reading
Do you know how to create a blog worth reading? There’s no reason to settle for an ‘ok’ blog when you can make it great and effective!
Say Hello!
A simple hello can lead to a million things, and we LOVE having conversations with new peeps!
