We’re the premier social experience management company,
with over a decade in business.

We help companies connect to, converse with, and convert more customers on social media

Outsource your social media marketing to experienced professionals to save money, save time, and scale up or down with ease.
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clientGrid Brother
clientGrid AAA
clientGrid Saucony
clientGrid Miele
clientGrid Sportsline
clientGrid ThermoFisher
clientGrid wolters
clientGrid SmoothieKing
clientGrid JLohr
clientGrid BearMountainBBQ

Start your engines because our new podcast is fueling growth through customer experience!

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Social Media Customer Service

Proactively meet your customers’ needs & improve customer experience (CX).

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Social Media Listening Services

Listen to what your audience, communities, and customers are saying.

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Social Media Management Services

Harness the power of social media marketing and grow your online audiences.

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Paid Media Management Services

Turn paid clicks into customers and gain traffic & leads with online advertising.

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Social media response times in under 30 minutes.

B Squared Media is a one-stop-shop for businesses looking to enhance their online presence and drive engagement on social media platforms. Our team of social media marketing experts is dedicated to helping businesses like yours build and maintain a strong online presence that drives engagement, leads, and sales.

Ready to level up your social marketing media game? Choose B Squared Media! Contact us now to unleash the power of social media marketing for your business!

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Superior social media outcomes.

White-Glove Service.

Smaller agencies, like our boutique operation, are more agile than 1000-person social media marketing agencies.

Personalized attention means we choose to work with fewer, like-minded clients so we can fully dedicate our brain trust to each project.

Data & Analytics.

Each of our social media services ensure you are gathering insightful qualitative and quantitative data around your industry, brand, and competitors.

Our team will work with yours to put important metrics & insights to use and help you make better data-driven decisions.

Peace of Mind.

We view all of our clients as partners; our team becomes your team.

And since our team is available to you seven days a week (weekends and holidays included!) for many of our social media services, you can rest assured your online assets are always in good hands.

Proven Results.

Whether it is 12x return on ad spend, social media responses in under ten minutes, or finding opportunities to convert new customers, we’ve made it happen for our partners.

Our diverse set of clients cover a vast number of verticals, enabling us to offer increased efficiency and improved targeting.

B Squared Media State Of Social Media Customer Care Report

Read Our Social Media Marketing Report on Customer Service & Social Media

In our inaugural State of Social Media Customer Care Report, we highlight research and client case studies on how consumer preferences — and therefore social media marketing — have changed. And why personalized, empathetic brand conversations will keep your brand above the rest.

CX emails worth opening.

Receive our quarterly newsletter, From Lost to Loyal: How to Make It Right When CX Goes Wrong, fresh from the social sphere and full of social swag, delivered to your inbox.

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Say Hello!

Are you ready to build a social media structure that creates connection → conversation → conversions?