Social Media Listening Management Services

Our Social Media Listening Management Services allow you to hone in on key business messages that may have been missed, as well as the ability to gather social intelligence on your audience, communities, and customers.

Icon Listening

Excellent conversations start with listening, and our social media management listening services will “listen” across digital channels – 365 days a year – to go deeper and help inform your overall business decisions. Working with your unique goals in mind, we’ll analyze conversational data on social media, Reddit, and the web.

Social listening presents an opportunity to gather and share unique and insightful qualitative and quantitative data. Through contextual and qualitative analysis, we can capture industry conversations happening outside of your brand… and bring them to you to level-up your social media strategy.

Why is that important?
Because key conversations about your brand, your products, and your services are happening with AND without you! Our clients are constantly surprised by how much of the conversation is happening without them — meaning they’re not mentioned, tagged, or messaged directly.

With B Squared Media’s social media listening management services, you get:


Real-Time Data

Our social listening machines will give you access to more data sources & conversations about your brand/industry/products/services.

Audience Deep-Dive

Social media listening services can identify the users behind conversations about your brand, and also uncover key audience insights & demographic data.

Track Sentiment

How do your customers really feel about your brand? Our social listening experts will be able to tell you!

Language Rich

Social listening allows you to look at conversations in many languages, giving you a more holistic view of what’s being said.

Trend Analysis

Our social listening experts leverage advanced filtering to help you understand what’s trending in your industry, with your brand, and even with your competitors.

Better Targeting

With your keyword listeners in place, we’ll be able to analyze post location, device usage, and more to inform your targeting strategies.

Sources we can “listen” in on:


Tweets, Replies, Mentions, Quoted Retweets & RTs


Posts, Visitor Posts and Comments




Blog Posts, Forum Posts and News Articles






Posts and Comments

To learn more about our social media listening management services, book a free consultation with our Founder & CEO, Brooke B. Sellas.

A simple hello can lead to a million things.