Hi! I’m Brooke Sellas.
In addition to running a successful digital marketing agency, I’ve worked with clients big and small, local and global, to drive results in some of the most difficult industries (like finance). I even wrote a book detailing exactly how to get more out of your social-led customer care efforts called, Conversations That Connect.
Since 2018, I’ve helped build social-led customer care programs for global, billion-dollar brands. Using our systems, they’ve seen:
At B Squared Media, we’ve worked with some of the biggest (and smallest) brands including:
Book an hour directly with me to explore how your company can better use social-led customer care to both acquire and retain customers.