Chatbots are an easy entry into the world of artificial intelligence (AI). Although terms like “chatbots” and “artificial intelligence” seem overwhelming, I promise you they’re not. Chatbots can take Facebook Messenger, for instance, and open up a whole new world of customer service via pop-ups. Read on for a deep dive into what chatbots are, and how we’re currently using them to ease our clients into AI.
Giving back has always been a part of my core; my therapist once told me that I’m co-dependent because my happiness comes from making other people happy. Why is that a bad thing? I left a lucrative real estate job in my mid-twenties to work at a non-profit supporting cystic fibrosis. In my late twenties, after reading The Slave Next Door, I helped collect items for sex-trafficked women on college campuses. Last month, I jumped out of my car to grab a turtle crossing a busy road and moved it to the other side. This is who I am. Giving back is what makes me happy. And trust me, what I’ve put out has come back threefold! Modern sales is missing something. Every salesperson needs to embrace the “give to get.”
Everyone wants to prove social media ROI. It’s all, “show me the money!” However, social media ROI isn’t always that simple to track. While it can be, there’s usually a not-so-direct way social media magic happens. Here are a few very true, very BIG wins I’ve gotten from my social media investments.
Does your brand personality play it cool, embrace snark and sass, or just keep it real (honest)? Brand positioning is no easy task, but at some point, you’ve got to decide how to tackle tone and voice. This is especially important when using social or two-way conversational platforms online. If you’re not sure how to play it, we’ve got some consumer behavior stats that will help in a BIG WAY!
Here’s my feeble attempt to tell you what it’s like to be a social media entrepreneur. Startups are hard; I’m about to be in my 5th year of business and I still struggle daily. Even at my best, I am being chased by my worst. If you own a business, work for a business owner, or employ a business through outsourcing, here’s a peep show you probably can’t unsee.