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B Squared Media

Welcome, Marketing Companion podcast listeners!

Customer Care

Can’t keep up with your customer service requests online? We can!

Let the conversation company (that’s us, B Squared Media), engage in meaningful online conversations that result in unique market insight, satisfied customers, sales leads, and loyalty for your brand.

We’ve partnered with high-volume brands to not only relieve the stress on their internal customer service teams, we’ve helped their marketing and product development teams with valuable insights to help drive business forward.

Marketing Companion

Marketing Companion listeners get $10,000 towards a yearlong Customer Care agreement!

Outsource your online customer care solutions with $10,000.00 on us.

We may use the data you provide to contact you with information about B Squared Media, LLC. We do not share your personal data with advertisers. To learn more, see our Privacy Policy. See additional terms on promotional offer.

B Squared Media - Customer Care
Promo Terms

B Squared Media, LLC Customer Care Coupon Code Terms

Last revised on May 1st, 2020

You are responsible for all charges in excess of the pro-rated credit. The $10,000.00 is only available to be pro-rated on a 12-month agreement. In order to redeem this offer, you must sign a standard 12-month Customer Care agreement and provide your payment information to B Squared Media, LLC. Promotional Customer Care Coupon Code expires when the initial agreement term ends.

This promotional offer is only valid for new customers of B Squared Media, LLC. One promotional offer per new customer. This promotional offer can only be used once and cannot be sold or bartered. Void where prohibited or restricted by law. B Squared Media, LLC may revoke this offer at any time for technical, security, or business reasons, including fraud prevention. All use of the service is subject to B Squared Media, LLC standard ‘Terms & Conditions’ listed in the signed agreement. Promotional credit cannot be combined with other offers or discounts or applied to previous transactions. The promotional credit cannot be redeemed for its cash equivalent or any other services with B Squared Media, LLC. Standard exchange rates apply. Once applied, the promotional credit is not transferable. No cash or credit back.

Monitoring your channels before/after-hours (or during “regular” hours), weekends, and holidays

Using social listening to offer personalized services + data collection

Educating the customer about your products or services + educating internal teams on qualitative and quantitative data around your brand, industry, and competitors

Utilizing chatbots to decrease human capital and increase answers to frequently asked questions (FAQs)

Using AI (artificial intelligence) to highlight customer sentiment

Recognizing and rewarding loyal customers, advocates, and influencers

Think conversation, not campaign, with B Squared Media.