Do you remember the first time you joined a social media platform? I do! It was 2005 and I had finally received my college email address which gave me access to Facebook. Throughout college, Facebook was a way to recap the weekend festivities and connect with new friends. While Facebook has remained a way that friends stay connected, almost 15 years later, the platform has drastically evolved. There are also a number of other social media platforms available now, and each has solidified its own unique space in the digital marketing world. Five years after I first became acquainted with Facebook, I joined Twitter at the recommendation of my boss and my introduction to social media in a professional setting commenced. Nine years later, and I’ve scrolled my Facebook newsfeed, Twitter feed and Instagram stream thousands and thousands of times, inevitably learning some valuable lessons along the way. Below, join me as I dig into the top 5 social media marketing lessons I’ve learned over the past 9 years. I can’t remember what life was like before!
As some of you may know, B Squared is hosting the first annual HELLO Conference on March 28, 2019. We’re super excited about this. We’re excited not just because we’re hosting our first ever B Squared event, but because we have an incredible line-up with seasoned pros like Christopher Penn of Trust Insights. Chris was kind enough to sit down for a session of B2TV with us ahead of the HELLO Conference where he explained Artificial Intelligence (AI) and Machine Learning (ML) in a way we can all understand. Yes, it’s possible! Are the robots coming to take our jobs? Can AI really help us scale? Chris, the go-to guy for machine learning and marketing analytics, answered these questions for us and gave us a sneak peek at what he’ll be discussing at the conference. If you’re interested in learning more about AI, but are overwhelmed by the concept, check out our interview with Chris.
Instagram is the most visual of all the social media platforms and has become critical to the success of small businesses everywhere. Customers go there to like, comment and otherwise engage with brands just like yours. And because it takes a lot of effort to build up a following, it can be dispiriting to see follow count dwindle. The platform is rife with minefields, and even the simplest Instagram marketing mistakes can cause people to press that unfollow button. According to stats, visual content gets shared 40X more than any other type of content. This increases brand exposure, generates leads, and helps build trust among customers. So when you gain new followers, you want to keep them around. Read on to learn 7 deadly Instagram mistakes that will get you unfollowed and how they can be rectified.
With Q4 comes the end-of-year anxiety associated with sales and the holidays. Using social media to fuel both of those things is smart. When it comes to creating your holiday-specific social media campaign or campaigns, what do you need to do? Where do you begin? Here’s the three-step process you need when setting up a social media campaign. (And it will take you beyond the holidays!)
Outsourcing social media ROI may sound far-fetched, but it’s not. Many teams, organizations, and brands outsource certain social media tasks, including ROI. ROI is a business term meaning, “return on investment.” When companies find it hard to communicate returns on their social media efforts, they look to outside resources to help bring things together. Not sure if your social media is paying off? Here’s when to consider outsourcing social media ROI.