It’s important to get people talking about your brand, but how they’re talking about it — or social media sentiment — is also crucial. Are consumers giving off positive or negative vibes when they mention your brand? Measuring your social media sentiment will help you determine this. We’re laying out just how to do that in today’s post.
Social listening is imperative to any social media strategy. Why? Because, whether you know it or not, conversations about your brand are already happening! Here’s how to leverage social listening to uncover and decode your brand mentions (and join the conversation).