Social Media Solutions
- Social Media Management
  Don’t have time to post or reply on social media? We’ll help you manage your social media channels — posting content, conversations, community moderation and more.
  
  Social Care
  Build customer loyalty and boost revenue with 24/7/365 social media customer service, delivering real human engagement and exponentially faster response times.
  
  Social Listening
  Track every mention and use social intelligence to understand what your customers really want. We gather audience, product, and competitor insights for data-driven results.
  
  Paid Advertising
  Get guaranteed visibility and audience targeting with paid ad campaigns across Google, Meta, and more. Our ad framework is optimized for positive ROAS and results that outpace organic growth.
  
  More Services
  
  Social Media Audit
  
  Social Media Mystery Shop
  
  Consulting, Training & Speaking
  
  Social Media CX Consulting
  
  Care Squared Training Program
  
  Book Brooke Sellas for Training or Speaking Event
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B² Blog
- The Hidden Risk in Your Social Media Customer Experience
  April 22, 2026
  
  Social Media Engagement: Real Questions Marketers Are Asking
  April 15, 2026
  
  The Real Reason Customers Churn (It’s Not Your Product)
  April 8, 2026
  
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B² Blog » #ThinkConversation

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