When it comes to social media messaging, how do you post with purpose? How can your brand make connections in this noisy world? More importantly, how can you make real connections through your social media efforts? While this is no easy task, there are three simple steps you can take to start creating real connections.
If your online advertising isn’t working, don’t worry. There’s likely a fix. Advertising can go wrong for many reasons. Bad audience set up, terrible targeting, fierce competition … However, if you’re armed with the reasons things can go wrong, you’ll have a better chance of setting them right. Just prepare yourself, okay? The list is long and ugly!
Lately, we’ve been seeing an uptick in clients wanting to hire us using social media for customer care. In our world, that means helping the client fulfill their customer service needs through their social media channels. Because today’s world means you don’t have to dial into a call center. Or email support and wonder when you’ll get a reply. The connected consumer now has a myriad of channels at their disposal when it comes to getting help with their would-be or actual purchase. Is your brand/company prepared to use social media for customer care? Find out; read on!
The digital (and IRL) universe is filled with brands that spend enormous budgets on perfectly curated content, beautifully crafted videos, and A-List collaborations and partnerships. There’s nothing wrong with this approach, but as marketing progresses into a place where consumers have control over the conversation surrounding a brand, we all must adapt our strategies. Big budget campaigns are great, but building intimate relationships with our communities as a whole, and individually, are what’s most important. With consumers in the drivers seat, User Generated Content (UGC) should be a key part of your overall marketing strategy. Wouldn’t it be wonderful to have consumers promote our brands organically, rather than having to spend enormous budgets promoting it ourselves? User Generated Content is not just another marketing buzzword. 86% of millennials say that UGC is a good indicator of the quality of a brand, and 68% of social media users between the ages of 18 and 24 take into account information shared on social media when making a purchasing decision. It’s easy to see why UGC is so powerful.
A career in digital marketing is bit like a roller coaster. There are best practices and strategies for every outlet and platform, but in a time where outlets and platforms are constantly changing, creating a successful strategy can be difficult. In 2019, with anywhere from 1-3 screens (or maybe even more) open at a time, customers are constantly connected and their data is available in an infinite amount. Marketing has now come to a place where hyper-connected customers expect personalized, seamless digital experiences because, whether they like it or not, their data allows marketers to reach them in a super personalized way. With one-to-one marketing strategies at the forefront of digital experiences, brands have the ability to foster greater connections and increase customer loyalty, which always works well for your bottom line. Below we’ll explore ways to create more one-to-one marketing strategies for your brand.